Last Updated: 4 March, 2025
1. Introduction
Welcome to JapaChat.com (“JapaChat,” “we,” “us,” or “our”). These Terms of Service (the “Agreement”) govern your access to and use of our website and services. By using our platform, you agree to be bound by these terms. If you do not agree, please do not use our services.
2. Services Provided
JapaChat provides immigration and travel-related information and advice based on publicly available information on the internet. Please note that our platform does not provide legal or financial advice and cannot be held liable for the advice we offer. We also work with consultants and third parties who provide immigration services. These third parties may pay to be listed on our platform, and users may be connected to them for a fee.
3. User Registration and Account Requirements
Registration is compulsory for all users. During signup, we require you to provide an email address and phone number. You are responsible for maintaining the confidentiality of your account information.
4. Fees and Payment
Our service operates on a tiered model. We offer a free trial for new users, but continuing use requires payment. We operate a pay-as-you-use system where users load funds into their wallets and spend from them as they access our services.
5. User Conduct and Acceptable Use
You agree to use JapaChat in accordance with our fair use policies. All conversations on our website are strictly limited to travel and immigration topics. We reserve the right to deny services or block accounts if a user’s behavior is deemed too burdensome to us or to other users, or if there is an attempt to circumvent our use case guidelines.
6. Intellectual Property
All trademarks, logos, and other proprietary information displayed on the site are owned by JapaChat, except where external parties or companies are involved. In such cases, those parties retain their respective trademarks.
7. Disclaimer and Limitation of Liability
The information and advice provided by JapaChat is for informational purposes only. We do not provide legal or financial advice, and you should not rely on our information for making any legal or financial decisions. Our platform, including its chatbot or AI components, may misunderstand or misinterpret user-provided information. Under no circumstances will JapaChat be held liable for any damages or losses arising from the use of our services.
8. Termination
We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for any reason, including but not limited to violation of these Terms.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with Nigerian law. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration rather than court litigation.
10. Modification of Terms
We may modify these Terms from time to time. Any changes will be posted on our website with a prominent banner notification. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
11. Third-Party Links and Services
Our platform may include links to third-party websites or services. While these third parties have their own policies regarding privacy and data collection, please note that all disclaimers stated herein also apply to the use of such third-party services.
12. User-Generated Content
By using JapaChat, you grant us the right to use, modify, reproduce, and distribute any content you provide, including chat transcripts. Please be aware that our chatbot or AI may occasionally misinterpret the information provided. We cannot be held liable for any inaccuracies or misunderstandings resulting from such interactions.
13. Additional Provisions
You acknowledge that you are solely responsible for how you use the information provided on JapaChat. We are not a party to your use of the information, and you assume all risks associated with such use.
14. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
By using JapaChat, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.